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Questions?

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Not sure where to start? Let us help you find your perfect Adita match.

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FAQs

Here are a few things our Adita community often asks about.

We want you to be utterly obsessed with your Adita lip products. If a shade isn't your vibe, you can return any unopened items (with the seal still intact) within 30 days of delivery for a full refund.

For hygiene reasons, we cannot accept returns on used lip products. However, if you have a reaction or a major issue, please contact us immediately at info@aditacosmetics.co.uk so we can make it right.

We know matching can be tricky! Our lip liners are designed to be versatile and pair perfectly with multiple shades in our collection. Check the product description on each item for our "Perfect Pair" suggestions. For the Velvet Lip Paint, think about your desired effect: a liner that's slightly darker will add dimension, while a matching one will define and prevent feathering. Still unsure? DM us on Instagram @adita_concept – we love playing lip artist!

Oh no, we’re so sorry! While we cap every product tightly, sometimes travel has other ideas.

Please contact us within 48 hours of receiving your package at info@aditacosmetics.co.uk with your order number and a photo of the damaged product. We’ll get a replacement sent out to you right away.

Not on our watch! We formulated our Velvet Lip Paint to be the comfortable, weightless dream you’ve been searching for. It’s infused with moisturizing agents to give you that stunning, bold matte finish without sucking the life out of your lips. For the best application, we recommend exfoliating and applying a lip oil beforehand for an ultra-smooth canvas.

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